Privacy policy

Last Updated: October 30, 2026

MCSARA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how TVD Global Limited (“MCSARA,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or purchase through mcsara.com (the “Site”).

By using the Site, you acknowledge the practices described below.

1. Information We Collect

We may collect information you provide to us, including your name, email address, phone number, billing and shipping address, account details, order information, reviews, survey responses, and messages.

Payment information is processed by our payment service providers. We do not store complete credit or debit card numbers.

We may also automatically collect information such as your IP address, browser, device type, pages viewed, products browsed, Site interactions, and general location based on your IP address.

2. How We Use Your Information

We may use your information to:

Process payments, fulfill orders, arrange shipping, and send order updates;
Manage returns, refunds, accounts, and customer support;
Respond to questions and communications;
Send marketing messages where permitted;
Personalize your experience and recommend relevant products;
Analyze Site activity and improve our products, services, and marketing;
Prevent fraud and security issues; and
Comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers

We work with companies that help us operate our business and provide services to you, including:

E-commerce Platform: Shopify (hosts our website and processes transactions)
Payment Processors: Shopify Payments, PayPal, Affirm, Klarna, Sezzle, Afterpay
Shipping Carriers: USPS, UPS, FedEx, and other delivery services
Reviews: Judge.me
Analytics: Google Analytics

Advertising and Marketing Partners

We may share information with advertising networks, affiliate networks, and social media platforms for targeted advertising and marketing purposes, including:

Google Ads

Legal and Safety Disclosures

We may disclose your information when necessary to:

Comply with applicable laws or legal requests
Respond to government authorities
Protect our rights, safety, or property
Enforce our Terms of Service

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand Site usage, measure marketing performance, and provide relevant advertising.

Cookies may include necessary, functional, analytics, and marketing cookies. You can manage cookies through your browser settings or any cookie preference tools available on the Site. Disabling some cookies may affect Site functionality.

5. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information, where permitted
Opt Out of certain data sharing or targeted advertising
Exercise Your Rights Without Discrimination

6. California Privacy Notice

California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including rights to know, access, correct, or delete personal information and to opt out of certain sales or sharing.

MCSARA does not sell personal information for money. If our advertising technologies qualify as “sharing” for targeted advertising, California residents may opt out through available cookie controls or by contacting us.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, legal compliance, accounting, fraud prevention, and dispute resolution.

We use reasonable technical and organizational measures to protect personal information. However, no method of electronic transmission or storage is completely secure.

9. Third-Party Links and Children

The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

Our Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, technologies, or legal requirements. Any updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

MCSARA
TVD Global Limited
RM 2007, 20/F, 382 Lockhart Road
Wan Chai, Hong Kong SAR, China

Email: support@mcsara.com
Website: mcsara.com